Privacy Policy

 

  1. Introduction

This Privacy Policy describes how Friends of the New Forest Airfields (FONFA), a registered charity in the United Kingdom (Charity No. 1063648), collects, uses, and protects your personal information. We are committed to safeguarding your privacy and ensuring that your personal data is handled in a safe, secure, and transparent manner, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy applies to all personal data collected through our website (https://fonfa.co.uk/), at our Heritage Centre, and during our operations and activities.

 

  1. What Information We Collect

We may collect and process the following types of personal data:

Data Category Examples of Data Collected Purpose of Collection
Contact Information Name, email address, phone number, postal address To communicate with you, respond to inquiries, and send you information about our activities.
Visitor Information Name, contact details, payment information, Gift Aid declarations To manage admissions to our Heritage Centre, process payments, and claim Gift Aid on donations.
Membership & Supporter Information Name, contact details, donation history, membership status To manage your membership, process donations, and keep you informed about our work.
Website Usage Information IP address, browser type, operating system, pages visited To improve our website, analyze trends, and enhance user experience. We may use cookies to collect this information.
Contact Form Submissions Name, email, phone number, subject, and message content To respond to your inquiries and provide you with the information or assistance you have requested.
Educational & Group Bookings Contact person’s name, school or organization details, contact information To manage and coordinate educational visits, group tours, and speaker engagements.

 

  1. How We Use Your Information

We use your personal data for the following purposes:

  • To provide our services: To manage your membership, process donations, and provide you with access to our Heritage Centre and events.
  • To communicate with you: To send you newsletters, updates, and other information about our work, events, and fundraising activities. You can opt-out of these communications at any time.
  • To improve our services: To understand how our website and services are used, and to make improvements.
  • To comply with our legal obligations: To maintain financial records, claim Gift Aid, and comply with other legal and regulatory requirements.

 

  1. How We Share Your Information

We will not sell, rent, or lease your personal information to third parties. We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. These may include:

  • Website and IT service providers: such as our website designer and maintainer, “Dead On Digital”.
  • Payment processors: to securely handle donations and payments.
  • HMRC: for the purpose of claiming Gift Aid on donations.

We will only share the information necessary for the third party to provide the service and we will have a contract in place to ensure they protect your data.

 

  1. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We limit access to your personal data to those employees, trustees, and volunteers who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

 

  1. Your Data Protection Rights

Under data protection law, you have rights including:

  • Your right of access: You have the right to ask us for copies of your personal information.
  • Your right to rectification: You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing: You have the right to ask us to restrict the processing of your information in certain circumstances.
  • Your right to object to processing: You have the right to object to the processing of your personal data in certain circumstances.
  • Your right to data portability: You have the right to ask that we transfer the information you gave us to another organization, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

 

  1. Contact Us

If you have any questions about this privacy policy or our privacy practices, or if you wish to exercise any of your rights, please contact us:

  • By post: Friends of the New Forest Airfields, Mosquito Way, Bransgore, Christchurch BH23 8HE, United Kingdom
  • Via our website: https://fonfa.co.uk/contact-us/

 

  1. Changes To This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes.